NEVA Overview

NEVA (the NICE Employee Virtual Attendant) is a robotic employee virtual attendant.

NEVA’s intelligence and human-like interface is driven by cognitive technology ensuring NEVA is engaged and ready to assist the employee around the clock. NEVA can operate systems, execute processes, and adhere to policies.

Your NEVA solution is developed in Real-Time Designer, using Amazon Lex to help build the conversation interface.